A large Canadian distributor of gas and electric has chosen Cincom Acquire® to reduce the time it takes to complete customer requests from weeks to seconds.
A key consideration for the selection of Cincom Acquire is its ability to configure, price and quote (CPQ) in a seamless manner from within its Microsoft Dynamics CRM platform. “Cincom Acquire will help reduce our time producing quotes, allowing us to have a faster return on customer requests,” said the project lead. “Simplifying this process will make it easier and faster to do business with us.”
The utilities distributor expects not only a dramatic reduction in the time and cost associated with its quoting process, but also improved issues with internal applications. “The Cincom solution will give our IT group the performance and maintenance opportunities to expand on other areas of business,” said the project lead, “we’ll be able to better control document generation, knowledge mapping tools and deploy quoting tools to web and mobile devices.”
“Cincom was the only company that was willing to prove that the pitfalls in the existing application could be overcome,” said Jerry Miller, managing director of Cincom’s Intelligent Selling Solutions division. “Replacing the previous application with Cincom Acquire will deliver not only increased functionality, but faster response time to their customers and internal users. Our goals are always to simplify our clients’ processes and make them easier to buy from and more profitable.”
To learn more about how CPQ can increase your advantage in the utility industry, get a personalized demo.