When the Semiconductor Equipment Manufacturing Center at Air Products, introduced their GASGUARD product line back in 2000, the thousands of options and product combinations made selling it a herculean task.

So Air Products implemented Cincom’s product configurator software, a system uniquely designed to handle complex product configuration.

Air Products also found that Cincom’s technology is not only a tool for sales force automation, it is also an effective tool for design engineering and manufacturing. Sales force automation, also referred to as “front-end” work processes, provides customer equipment scope and order-entry information, customer profiles, sales estimates and proposal documents. Design engineering and manufacturing tasks, referred to as “back-end” work processes, include creation and transfer of technical information such as design drawings, bills of materials and routing.

Read their entire story here.